1. Introduction
Welcome to Taihan Textile Co., Ltd. (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data we receive from business clients and website visitors through our corporate website at https://www.taihantextile.com .
2. Information We Collect
We collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, company name, job title
- Business Information: Company details, industry type, business requirements, and inquiry details
- Order Information: Purchase history, order specifications, delivery information, and payment details (for business customers with online order tracking access)
- Website Usage Data: IP address, browser type, pages visited, and time spent on our website (collected through cookies and analytics)
3. Purpose of Data Collection
We use the collected data strictly for the purpose of:
- Business Communication: Responding to inquiries, providing quotations, and maintaining customer relationships
- Order Management: Processing orders, providing delivery updates, and managing customer accounts (when online order tracking is available)
- Service Improvement: Understanding customer needs and improving our products and services
- Legal Compliance: Ensuring compliance with applicable laws, including invoicing, contracts, and regulatory requirements
- Website Analytics: Improving website functionality and user experience
We do not use this information for marketing, advertising, or any other purpose unrelated to legitimate business activities.
4. Data Sharing and Disclosure
- We do not sell, rent, or share personal data with third parties for marketing purposes.
- Information may be shared with trusted service providers (e.g., logistics partners, payment processors, IT service providers) only to the extent necessary for fulfilling business operations.
- If required by law, we may disclose personal data to comply with legal obligations, court orders, or government requests.
- We may share anonymized business case studies or product applications in our marketing materials, only with explicit customer permission.
- In case of business transfer, merger, or acquisition, customer data may be transferred to the new entity with the same privacy protections.
5. Data Retention
We retain client data only for as long as necessary to fulfill our business and legal obligations:
- Contact information from inquiries: 3 years from last contact
- Customer account and order data: 7 years for accounting and legal compliance purposes
- Website analytics data: 26 months
- Marketing consent data: Until consent is withdrawn
Data is securely deleted when retention periods expire, unless longer retention is legally required.
6. Security Measures
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss, including:
- Encrypted data transmission and storage
- Access controls and employee training on data protection
- Regular security audits and system updates
- Secure disposal of data when no longer needed
7. Data Subject Rights
Under GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), you have the right to:
- Access: Request a copy of your personal data we hold
- Rectification: Correct inaccurate or incomplete personal data
- Erasure: Request deletion of your personal data (subject to legal retention requirements)
- Restriction: Limit how we process your personal data
- Objection: Object to processing based on legitimate interests
- Portability: Receive your data in a structured, machine-readable format
- Withdraw Consent: Withdraw consent for marketing communications (if applicable)
To exercise any of these rights, contact us at +82-53-352-9055 or through our website contact form. We will respond within 30 days of receiving your request.
8. International Data Transfers
As a South Korean company serving global customers, personal data may be transferred internationally. When data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards in compliance with GDPR regulations, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with equivalent data protection standards
- Certification schemes and codes of conduct where applicable
9. Cookies and Website Analytics
Our website uses cookies and similar technologies to:
- Ensure website functionality and security
- Analyze website usage and improve user experience
- Remember your preferences and settings
You can control cookie settings through your browser. However, disabling certain cookies may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., partner websites, certification bodies, industry associations). We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated “Last Updated” date. For significant changes, we may provide additional notice through our website or direct communication.
12. Contact Us
For any questions regarding this Privacy Policy or to exercise your data protection rights, please contact us at:
Taihan Textile Co., Ltd. Phone: +82-53-352-9055 Address: 48, Jungnim-ro, Jung-gu, Seoul, South Korea CEO: Kim Inho CPO: Lee Dohyung Business Registration Number: 116-81-33353 Website: www.taihantextile.com